Data protection

As of October 15, 2025

1. Introduction

Welcome to Elunéa! 🧡
The protection of your personal data is very important to us. We treat your information confidentially and use it only to process your orders quickly, securely, and reliably. We also want to offer you the opportunity to become active as a UGC creator or influencer for Elunéa , if you'd like—voluntarily and paid, of course.

2. Responsible body

Elunéa – Small Business
Paul-Lincke-Weg 3, 82538 Geretsried, Germany
Email: info@elunea-beauty.de

3. What data we collect

When you shop or apply as a UGC Creator/Influencer, we only collect data that is necessary, e.g.:

  • Name, address, email address, telephone number
  • Payment information (e.g. via PayPal, Klarna, credit card)
  • Order history
  • Content that you provide to us as a creator (e.g. videos, reels, testimonials)
  • Contact details and bank information for processing payments within the influencer program

4. What we use your data for

We use your data to:

  • to process and deliver your orders
  • to process your payments
  • to contact you if you have any questions
  • to meet legal requirements
  • To consider you as a UGC Creator or Influencer for Elunéa if you voluntarily apply. This includes:
    • Creation of videos, reels or testimonials
      • Testimonials are short personal reports in which you share, for example, your opinion about our products
    • Reposts on platforms like TikTok, Instagram or Facebook
    • By providing the content you automatically agree that we may use it for collaboration and publication
    • Organization and processing of payments
    • Use of your contact details and payment information exclusively for cooperation and payment

5. Disclosure to third parties

We will only pass on your data if it is necessary for processing , e.g.:

  • Shipping service provider (DHL)
  • Payment providers (PayPal, Klarna, credit card, etc.)
  • if necessary, service providers for the organization of influencer campaigns

Your data will not be passed on for advertising purposes without your express consent.

6. Cookies & Analytics

  • We use cookies that are necessary for the operation of our shop.
  • Shopify and payment provider cookies may be used to improve service.
  • You can manage or reject cookies in your browser at any time.

7. Your rights

You have the right at any time to:

  • Information about your stored data
  • Correction of incorrect data
  • Deletion of your data
  • Restriction of processing
  • Objection to data processing
  • Data portability

8. Cancellation & Contact

If you withdraw your consent to data processing or have any questions about data protection, please write to us:
info@elunea-beauty.de

9. Security

We take all necessary technical and organizational measures to ensure that your data is protected.